Terms of Service
Last updated: September 2026
1. Acceptance of Terms
By creating an account or using BrandSignal ("the Service"), you agree to these Terms of Service, our Privacy Policy, and our AI Transparency Disclosure. If you do not agree, do not use the Service.
2. Description of Service
BrandSignal audits how AI models (OpenAI, Anthropic Claude, Google Gemini, Perplexity) describe a brand, and produces AI-generated Visibility Scores, Hallucination Warnings, Truth Statements, Competitor Deep-Dives, Metadata Audits, and Reputation Scorecards. All outputs are AI-generated - see our AI Transparency Disclosure for full detail.
3. Accounts & Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.
4. Subscription Tiers & Payment
BrandSignal offers a free Pulse Check and paid tiers (Fix Manual $99, Truth Verify $299, Sovereign Agency $799). Payments are processed via Stripe; BrandSignal does not store your card details. Paid tiers unlock the features described at checkout. All sales are for digital intelligence reports and, except where required by law, are final.
5. Acceptable Use
You may not use the Service to harass, defame, or generate false statements about a real person or entity to be published as fact, or to attempt to reverse-engineer, scrape, or overload the Service.
6. Intellectual Property
BrandSignal retains all rights to the Service, its branding, and its underlying technology. You retain ownership of the brand name and materials you submit for audit; you grant BrandSignal a license to process them solely to generate your reports.
7. AI-Generated Content Disclaimer
All reports, scores, warnings, Truth Statements, and BrandSignal Buddy chat responses are AI-generated and provided "as is" without warranty of accuracy, completeness, or fitness for a particular purpose. See our AI Transparency Disclosure for full detail. You are solely responsible for verifying any output before relying on it or publishing it externally.
8. Limitation of Liability
To the maximum extent permitted by law, BrandSignal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Service or reliance on any AI-generated output, even if advised of the possibility of such damages. BrandSignal's total liability for any claim shall not exceed the amount you paid for the Service in the 3 months preceding the claim.
9. Termination
We may suspend or terminate your access for violation of these Terms. You may stop using the Service and request account deletion at any time via our Support portal.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of the Service after a change constitutes acceptance of the revised Terms.
11. Contact
Questions about these Terms? Reach the Sovereign Directorate via our Support & Feedback portal.